Community Guidelines
Community Guidelines
Last Updated: October 13, 2026
Introduction
These Community Guidelines (“Guidelines”) outline what user content and behavior is acceptable on Complex’s websites and mobile applications (collectively, the “Sites”), and our process for enforcement when content or behavior does not meet our standards. The Guidelines are an extension of our Terms of Service and any other agreement(s) governing your relationship with Complex. Capitalized terms that are not defined here have the meaning given in our Terms of Service.
Failure to follow these Guidelines may result in removal of your user content and/or suspension or termination of your account and/or access to certain features.
Sitewide Rules
Be Respectful
Treat others how you would like to be treated. Whether you're a buyer, seller, or browsing, we expect everyone to interact courteously and kindly. Disagreements may happen, but personal attacks, harassment, or bullying will not be tolerated.
Use Appropriate Language
Please keep your language clean and respectful at all times. Profanity, slurs, offensive jokes, or vulgar expressions are strictly prohibited.
Zero Tolerance for Hate Speech
Any form of hate speech, discriminatory comments, or harmful language based on race, gender, religion, nationality, sexual orientation, or any other identity will result in immediate action, including removal from the platform.
Feedback
If you need to leave feedback or resolve an issue, keep your tone constructive and focused on the situation, not the person. We're all here to learn, improve, and have a great experience.
Report Issues Responsibly
If you come across behavior that violates these guidelines, please report it to us. We’ll handle the situation promptly and discreetly.
Community Rules
- Hit the take, not the person. Don’t attack members or generalize about fanbases.
- No hate. Slurs and identity-based attacks are prohibited. Misspellings, emojis or other filter workarounds count too.
- Leave private lives alone. No personal info, schedules, flights, addresses, family details or non-public legal names of artists, athletes or fans. No stalking.
- Never wish harm. Wanting a player benched or traded is fine. Wishing injury, illness or death on anyone is not.
- No NSFW content. Zero tolerance for anything involving minors, regardless of the artist’s age or concept.
- Keep it real, or label it. No deceptive deepfakes or voice clones. AI-generated images must be labeled.
- No raids or pile-ons. Don’t brigade fandoms, organize mass reporting or link users for others to target.
- No scams or side hustles. No ticket or presale code reselling, counterfeit or bootleg merch, drop bots or off-platform sales pitches.
- One account, the real you. No impersonating artists, athletes, Complex staff or mods. No alt accounts or ban evasion.
In every case: report, don’t retaliate. Complex staff reviews reports regularly. Content that breaks the spirit of these rules can still be removed.
Enforcement & Policy Updates
If Complex determines that any User Content violates these Guidelines, we may remove or modify such User Content and/or may take other actions that we deem to be appropriate, with or without notice to the violating party, at our sole discretion. For repeated or egregious violations, we may suspend or terminate access to the Sites, with or without further notice. If your account was terminated as a result of your violation of these Guidelines, your right to use the Sites under any other user name or profile is revoked.
This Policy changes from time to time, so please check in periodically for updates.
Contact Us
Report a Violation: If you believe any User Content is in violation of the Guidelines and wish to report it to Complex, contact us at [email protected].
Please do not expect a personal response from Complex after making a report. Complex in its sole discretion will determine whether a violation has occurred and whether enforcement of these Guidelines is required. We will make reasonable efforts to resolve reports in a timely manner.
If you have questions about these guidelines or a specific report, you may contact [email protected].